Contact us

Contact Us

We're here to help.

Have a question about a shade, a product, or an order? We'd love to hear from you. Whether you're choosing your next makeup favorite or checking on a recent purchase, the tartep team is ready to help you find the information you need.

Customer support email: support@tartep.com

For the quickest assistance, include the details that relate to your question:

• Order support: order number, email used at checkout, and a short description of the issue.
• Product questions: product name, shade, and what you'd like to know.
• Damaged or incorrect orders: order number and clear photos if available.
• Privacy inquiries: describe the privacy right or concern you'd like us to address.

Please don't send payment card numbers, passwords, or other sensitive credentials by email.

Prefer a form? Use our Contact form to send a message directly from the website.

You may also find quick answers in our FAQ, Shipping & Delivery, and Return & Refund Policy.

tartep — Beauty, your way.